Knowledge Center
WEDI provides a full suite of resources designed to help organizations better understand and manage health IT. The Resources section provides access to WEDI’s various tools and library of health IT information.
We strive to make the approval process of our work products as transparent as possible. White papers, issue briefs and surveys must be approved by the Peer Review Committee. Workgroup charters, new workgroups and co-chairs must be approved by the Work Group Leadership Committee. Comment letters and WEDI policies must be approved by the Policy Committee.
Resources
Podcast Episode 107: Amplifying the Patient Voice! Jonathan Burow, Independent Health
Knowledge Center From WEDI’s 2023 Spring Conference, Michael and WEDI Board Chair, Ed Hafner chat with Jonathan Burow, VP Customer Experience and Digital Transformation with Independent Health. Jonathan discusses best practices for measuring customer satisfaction across product lines and engagement channels including call, chat, website and app.
Read MorePodcast Episode 106: The Need to Incorporate Intersectionality and SDOH with Gregg Church, President, 4medica
Knowledge Center The concept of intersectionality describes the ways in which systems of inequality based on gender, race, ethnicity, sexual orientation, gender identity, disability, class and other forms of discrimination “intersect” to create unique dynamics and effects. Regarding health care, collecting data on intersectional social factors like race, ethnicity, gender identity, and sexual orientation can…
Read MoreReporting Tiered Benefits
Knowledge Center Tiered benefits can have different meanings or be defined differently by payers and providers. They may interpret the data they exchange differently, as well as how that information could be applied when delivering patient care. Both traditional and more complex benefit plan designs have been introduced into the health care landscape, creating the…
Read MorePodcast Episode 105: Changing the faces of clinical trials with Clincierge’s Scott Gray
Knowledge Center Michael welcomes Scott Gray, CEO of Clincierge, a patient concierge services provider in clinical trials. The two discuss the current state regarding diversity in clinical trials and how the need for minority participation can help serve a more accurate, realistic population, establish trust between patients and providers, and improve the patient experience.
Read MoreRemembering Our Heritage: Asian American Pacific Islander (AAPI) Heritage Month
Knowledge Center Written by Michael McNutt, Director of Events & Education Asian American and Pacific Islander individuals and communities have played a significant role in the history and future of health care in the United States. From pioneering medical research to breaking barriers in health equity, Asian American and Pacific Islander health care professionals have…
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